GET STARTEDGet your organization's
supply chain health check!

SCM Health Check

  • SCM Health Check

The following Supply Chain Management Health Check is designed for small to medium sized trading and service organisations. When completed, it will provide high-level feedback on areas of the organisations supply chain that will benefit from further attention, either due to risk or opportunity, or both.

This Health Check focusses on the Top 5 Areas of Concern that senior management have;

  1. Financial performance
  2. Visibility
  3. Customer focus
  4. Risk management
  5. Future-proofing
[[[["field114","equal_to","No"]],[["show_fields","field118"]],"and"],[[["field107","equal_to","Yes"]],[["show_fields","field100"]],"and"],[[["field163","equal_to","Yes"]],[["show_fields","field164"]],"and"],[[["field142","equal_to","Yes"]],[["show_fields","field143"]],"and"]]
1 Step 1
2 Step 2
3 Step 3
4 Step 4
5 Step 5
6 Step 6
7 Step 7
8 Step 8
1. Strategy
Does the organisation have a clearly stated vision or purpose statement?
What are the top 3 core competencies of the organisation (ie. What are the things this organisation does extremely well)?
0 /
What 3 market opportunities is the organisation pursuing that are aligned with its core competencies?
0 /
What are the top 3 needs or expectations that your customers have or the organisation?
0 /
Is the Vision, Mission and Key Objectives of the organisation communicated through to all employees and suppliers?
Do you think all employees, departments and suppliers are aligned in pursuing the Vision and Mission?
If you are aware of conflicts in alignment, what are they?
0 /
Is the organisation focussed on sustainably serving all stakeholders needs?
List the expectations of each of the Stakeholders
Owners/Shareholder
0 /
Employees
0 /
Customers
0 /
Suppliers/Vendors/Partners
0 /
Government
0 /
Local Community
0 /
Industry Sector
0 /
2. Structure and Integration of the Chain
Is there adequate alignment and communication between departments involved in (actively operating, influencing, or receiving benefits or costs from) the supply chain?
Is there adequate alignment and communication between the organisation and its suppliers?
Is there adequate alignment and communication between the organisation and its customers?
Are there clear information channels moving data and feedback up the supply chain? (ie. Customer to organisation to suppliers)
Are there clear information channels moving data and feedback down the supply chain? (ie. Suppliers to organisation to customers)
Does the organisation have visibility of the supply chain (inventory, raw materials, orders) at every stage?
If not, where are the gaps?
0 /
As inventory and orders move along the chain from one stakeholder or department to another, are there any gaps in their objectives or understanding?
If so, what are they?
0 /
Are there areas where there is evident waste of
3. SOP's and QM
Are all processes documented in formal SOP’s (Standard Operating Procedures)?
Are all responsibilities clearly documented in the SOP’s?
Do the SOP’s contain Occupational Health and Safety measures?
Are the SOP’s revised and updated annually?
Is there a mechanism to ensure that the SOP’s are communicated and understood by the employees and suppliers/partners?
Are new recruits inducted with a formal training on the relevant SOP’s?
Are regular compliance audits conducted to validate the level or adherence to the SOP’s?
Does each SOP demonstrate a contribution to the Vision and Strategy or the organisation?
Does the organisation have a relevant ISO certification?
Is there a QM process that ensures all industry standards, regulations, legislation and legal requirements are known, updated and complied with?
4. Information & Technology
Is there a chain of supply chain and logistics IT applications operating in the business? Which of the following are used?
Are the various applications truly integrated, or merely interfaced?
Are there any gaps?
Are the software systems updated
Are the systems cloud based?
Are hardware devices considered to be reasonably current technology?
Is organisational data captured in a central database? Or in each application?
Is decision making criteria clearly understood and data readily furnished to satisfy the criteria?
Is the data integrity regularly validated?
Are the right data sets being captured?
If so, are they readily available?
5. Performance Management
Does the organisation use KPI’s
If so, are the KPI’s aligned to the Balanced Scorecard
Is Customer satisfaction measured?
Is asset utilisation and ROI measured?
What are the common financial ratios used?
What are the common inventory measures used?
What are the common productivity measures used?
Are any continuous improvement or quality management programs in place?
Is there a system of recognition and reward for employees and suppliers/partners that is measured objectively and carried out regularly?
Are there benchmarking exercises carried out on supply chain activities to compare with others in the industry or region?
6. Growth & Development
7. Risk & Responsibility Management
Is there a CSR and sustainability policy
Is there a CSR or sustainability report issued annually?
Is there a Risk Management Program to address
Please select the available options from the list
8. SWOT Analysis
Make 3-5 points for each quadrant
0 /
9. Your Contact Information
Name
Phone
City
Do you want to share with us anything more?
0 /
Previous
Next