Strategic Gap Analysis – Part of Our Lean TQM Toolbox Series

The Problem: You want to grow your business, but you are not sure where or how to allocate resources to make it happen. Or you already developed your strategy some time ago, but it just doesn’t seem to be delivering the results you expected. A strategy is a living thing, it needs to be constantly monitored and measured to ensure everything is on track. So it should be revised at least once per year, or when a particularly disruptive event [...]

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The Ishikawa or Fishbone Analysis – Part of Our Lean TQM Toolbox Series

An Ishikawa Analysis diagram is commonly used to resolve complex problems that may have multiple causes by investigating and identifying all of the potential causal factors and their relationships.  It is often used in design, manufacturing & product development, and we have also found it to be of great use even when there is no glaring problem – specifically, we use it when Value Streaming to reveal the causes of non-value added (NVA) time Click here for the PDF Report: The [...]

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The 5S Methodology – Part of Our Lean TQM Toolbox Series

Its difficult to trust a logistics provider, be it internal or external, who keeps a messy and disorderly operation. The 5S Methodology is a great Lean/TQM tool that helps organisations to ensure the workplace is kept orderly and clean There are clear benefits for everyone in doing so: increased productivity, safety, efficiency, quality and Team pride Click the link for a simple 1-page step-by-step process brief Click here for the PDF Report: The 5S Methodology

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8 Features to Look for In An e-Fulfilment 3PL

With the accelerated growth in e-commerce, many organisations are focusing on how to respond to the demands of the ever-changing market, and choosing to outsource their supply chain and logistics activities to the experts: e-fulfilment 3PL’s. Every sector, every organisation, and every customer is unique, and there is no “one-size-fits-all” solution in such an increasingly competitive world. While there are numerous 3PL’s, large and small, offering e-fulfilment services, it is critical for organisations to analyse their needs and choose the best-fit [...]

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Minimising Last-Mile Delivery Costs

Last-Mile Delivery can account for more than 50% of e-Retailers overall transport costs, and most are barely recovering more than 20% of this cost. You can minimise your Last-Mile costs through these initiatives. Maximise Vehicle Capacity Utilisation; software to optimise load planning to reduce the number of vehicles, people, mileage. Use Route-Optimisation Software; calculate best routes in real-time based on prevailing traffic conditions. Collaborate & Aggregate; share logistics resources with other complementary e-retailers. Eg. Pharma & Grocery, Sports Wear & Sports Equipment DC Location; [...]

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The Top 5 Supply Chain Concerns of Business Leaders – 2020

Each year, the Team at B2C Logistics makes an extensive literature review of current publications that reflect the supply chain concerns of business leaders around the globe. From this wide array of surveys, consultant research, blogs, industry journals, general media, economics reports, CSR and annual company reports, and interviews with industry leaders, we categorise and evaluate each issue raised, and then select the top five that are considered to be at the top of most business leaders minds. Based on research [...]

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Consumer Dynamics Changing in UAE. What You Should Know in 2018

Consumer spending is set to rise 7.5% per annum in the UAE through until 2021 This is according to the Dubai Chamber of Commerce & Industry, but HOW it is spent and WHERE it will go may change significantly from past dynamics. Here are a few key reasons for the change: Retail Space Oversupply  The existing 3.4 million sqm of retail space will increase by another 45% by 2020. As available space grows faster than demand, the resultant surplus will drive down retail [...]

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10 Ways to Improve Your Delivery Performance

Delivery is the most important task of any trading or manufacturing business. If you cannot deliver effectively, your business will struggle to survive. This fundamental business principle applies whether you deliver e-commerce packages to consumer’s homes, pallets of goods to retail stores and warehouses, or components and raw materials to production lines. Your delivery performance affects two key facets of your business: Customer Satisfaction and Operating Costs. Every business must strategically understand and achieve the levels of responsiveness and efficiency (service [...]

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