2021 Global Supply Chain Market Brief with a GCC Drilldown
We have published a very brief and to-the-point Market Report on the Global Supply Chain and its impact on the GCC Region and the 3PL Market. For more details, please contact us directly at info@B2CLogistics.com Click here for the PDF Report: Global Supply Chain Market
The PDCA (Plan-Do-Check-Act) Cycle – Part of Our Lean TQM Toolbox Series
The problem: If you are starting a new improvement project or working toward continuous improvement; implementing change; developing a new or improved design of a process, product, or service; or defining and improving a repetitive work process, then the PDCA cycle is a simple and effective tool to make the process more efficient and less risky. The PDCA Cycle, otherwise known as the Deming Cycle after its creator/discoverer, Dr W. Edwards Deming, is a continuous loop of planning, doing, checking, [...]
McKinsey 7-S Framework – Part of Our Lean TQM Toolbox Series
The problem: You need to develop your strategy, operating plans and budget for next year, but your organisational design and effectiveness are in question. The McKinsey 7-S Framework model can be applied to many situations where organisational design, alignment and coordination are needed, such as: To facilitate organisational change To help implement new strategy To identify how each area may change in future To facilitate the merger of organisations The basic premise of the 7S Framework is that there are seven internal elements of an [...]
Value Stream Mapping – Part of Our Lean TQM Toolbox Series
The problem: You need to increase the efficiency of a process, or you need to reduce the time taken, waste incurred, or volume of inventory in a supply chain. Perhaps you have a misalignment between flow of information and processes. A Value Stream Map allows you to see a top-down overview of your business processes. Then, you can analyse the process or workflow, identifying wastes and inefficiencies. Value Stream Mapping (VSM) is one of the most powerful tools in the [...]
10 Ways to Avoid Digital Transformation Mistakes
Most businesses, 97% in fact*, went through some sort of digital transformation in 2020, and the same number expect that investment to continue in 2021. However, Digital Transformation is easier said than done, and many businesses have found themselves underestimating the preparation required and the difficulty of the path ahead. Digital transformation often touches every part of the business, as it aims to access new market segments, solve business problems, improve efficiencies, and deliver a more personalized customer experience. This often [...]
Should You Switch to an Outsourced Supply Chain Partner?
Regardless of whether you are a large organisation or an SME, we are all operating in a new era of highly disrupted, highly competitive environments. Survival often means that you need to be one of the very best in your sector or region. Not only have supply chains become extremely complex, but they have also emerged as a significant competitive edge for many businesses. So it makes sense to outsource supply chain activities to specialist organisations that not only possess the [...]
6 Considerations to Improve Your Online Offer
It’s not enough for retailers to just have an online presence. Consumers have come to expect a cohesive, personalised and seamless shopping experience Important considerations that retailers should be addressing in their online offer, according to Bigcommerce.com research, are: RELIABILITY is the number one factor influencing consumers’ decisions Potential customers use REVIEWS as a key way to decide to buy or not FREE DELIVERY is a priority when ordering online Customers will switch retailers for a FASTER LOADING page Frustration at CHECK-OUT causes consumers to [...]
Porters Five Forces – Part of Our Lean TQM Toolbox Series
The problem: You need to develop your organisations competitive strategy, or perhaps you are considering launching a new product line, entering a new sector, or testing your organisations competitiveness in relation to an emerging opportunity. In the fight for market share, competition in an industry is rooted not only in an organisations direct competitors, but in its underlying economics, customers, suppliers, potential entrants, and substitute products. Analysing these underlying sources of competitive pressure provides the groundwork for a strategic plan of [...]
Organisations are Migrating to “Supply Chain as a Service” – What is Driving this Shift?
More and more organisations are choosing to outsource their supply chain, either entirely or significant components of it. To understand the Supply Chain as a Service opportunity, we firstly evaluated the 5 main Drivers of Change in the supply chain universe. Using the takeaways from this analysis, we applied them to the fundamental Supply Chain Drivers to assess the implications and challenges. Click here for the PDF Report: SCaaS – Driving Forces
SWOT Analysis – Part of Our Lean TQM Toolbox Series
The problem: You need to develop your strategy, operating plans and budget for next year, or perhaps you are exploring a new initiative or project, revamping internal policies, considering new opportunities or testing the strategic fit of an emerging opportunity. The SWOT Analysis is an assessment of your company’s Strengths, Weaknesses, Opportunities and Threats, and it is probably the most commonly used strategic assessment tool. Simple to use and versatile for a host of needs, the SWOT Analysis generates accurate and [...]
Strategic Gap Analysis – Part of Our Lean TQM Toolbox Series
The Problem: You want to grow your business, but you are not sure where or how to allocate resources to make it happen. Or you already developed your strategy some time ago, but it just doesn’t seem to be delivering the results you expected. A strategy is a living thing, it needs to be constantly monitored and measured to ensure everything is on track. So it should be revised at least once per year, or when a particularly disruptive event [...]
The Ishikawa or Fishbone Analysis – Part of Our Lean TQM Toolbox Series
An Ishikawa Analysis diagram is commonly used to resolve complex problems that may have multiple causes by investigating and identifying all of the potential causal factors and their relationships. It is often used in design, manufacturing & product development, and we have also found it to be of great use even when there is no glaring problem – specifically, we use it when Value Streaming to reveal the causes of non-value added (NVA) time Click here for the PDF Report: The [...]
The 5S Methodology – Part of Our Lean TQM Toolbox Series
Its difficult to trust a logistics provider, be it internal or external, who keeps a messy and disorderly operation. The 5S Methodology is a great Lean/TQM tool that helps organisations to ensure the workplace is kept orderly and clean There are clear benefits for everyone in doing so: increased productivity, safety, efficiency, quality and Team pride Click the link for a simple 1-page step-by-step process brief Click here for the PDF Report: The 5S Methodology
The Five Whys – Part of Our Lean TQM Toolbox Series
Often, the most difficult part of resolving a problem is not coming up with the solution, but rather identifying the actual root cause. The 5-Whys is a tool that is designed to get to the root of what caused the problem Click here for the PDF Report: The Five Whys
8 Features to Look for In An e-Fulfilment 3PL
With the accelerated growth in e-commerce, many organisations are focusing on how to respond to the demands of the ever-changing market, and choosing to outsource their supply chain and logistics activities to the experts: e-fulfilment 3PL’s. Every sector, every organisation, and every customer is unique, and there is no “one-size-fits-all” solution in such an increasingly competitive world. While there are numerous 3PL’s, large and small, offering e-fulfilment services, it is critical for organisations to analyse their needs and choose the best-fit [...]
Minimising Last-Mile Delivery Costs
Last-Mile Delivery can account for more than 50% of e-Retailers overall transport costs, and most are barely recovering more than 20% of this cost. You can minimise your Last-Mile costs through these initiatives. Maximise Vehicle Capacity Utilisation; software to optimise load planning to reduce the number of vehicles, people, mileage. Use Route-Optimisation Software; calculate best routes in real-time based on prevailing traffic conditions. Collaborate & Aggregate; share logistics resources with other complementary e-retailers. Eg. Pharma & Grocery, Sports Wear & Sports Equipment DC Location; [...]
Factors Driving Change in Supply Chain Ecosystems
The global COVID-19 pandemic has caused unprecedented disruption to supply chain and mobility ecosystems around the world during 2020-2021, and it has distracted many of us from focusing on the more long-term evolving market forces and critical strategic development. We have identified five factors (other than the pandemic) that are driving change in many Supply Chain & Mobility Ecosystems: Consumer Behaviour Technology Sustainability Economics Industry 4.0 How to understand these driving forces and how to respond. Click here for the PDF Report: Factors Driving Change
The Top 5 Supply Chain Concerns of Business Leaders – 2020
Each year, the Team at B2C Logistics makes an extensive literature review of current publications that reflect the supply chain concerns of business leaders around the globe. From this wide array of surveys, consultant research, blogs, industry journals, general media, economics reports, CSR and annual company reports, and interviews with industry leaders, we categorise and evaluate each issue raised, and then select the top five that are considered to be at the top of most business leaders minds. Based on research [...]
Free Zones Find Their Niche
Bloomberg Article – Free Zones September 2018 Contact us at info@B2CLogistics.com to learn more. www.B2CLogistics.com
Consumer Dynamics Changing in UAE. What You Should Know in 2018
Consumer spending is set to rise 7.5% per annum in the UAE through until 2021 This is according to the Dubai Chamber of Commerce & Industry, but HOW it is spent and WHERE it will go may change significantly from past dynamics. Here are a few key reasons for the change: Retail Space Oversupply The existing 3.4 million sqm of retail space will increase by another 45% by 2020. As available space grows faster than demand, the resultant surplus will drive down retail [...]
10 Ways to Improve Your Delivery Performance
Delivery is the most important task of any trading or manufacturing business. If you cannot deliver effectively, your business will struggle to survive. This fundamental business principle applies whether you deliver e-commerce packages to consumer’s homes, pallets of goods to retail stores and warehouses, or components and raw materials to production lines. Your delivery performance affects two key facets of your business: Customer Satisfaction and Operating Costs. Every business must strategically understand and achieve the levels of responsiveness and efficiency (service [...]
Sustainability in the UAE Logistics Sector
Sustainability in the UAE Logistics Sector. Research conducted in association with the Australian Supply Chain & Logistics Institute and the University of Cumbria, UK Click here for the PDF Report: Sustainability in the UAE Logistics Sector
Key Trends to Keep in Mind in 2018
With the release of Accenture’s 2018 Fjord Trends report, we see seven tech trends and their anticipated evolution throughout the coming year, and their subsequent impact on business and consumers. According to Mark Curtis and the Team at Fjord, each of the 2018 trends is born out of a fundamental tension, whether it’s a shift, a disagreement, a collision or a definitive rift in ideas. Digital versus physical, human versus machine, centralised versus decentralised, speed versus craft, automation versus control, [...]
e-Commerce Fulfilment – Global Challenges and Opportunities
With another holiday season fast approaching, it seems that nearly one half of all consumers are going to experience some disappointment with their holiday orders, resulting in frustration and dissatisfaction in their overall online shopping experience. Despite retailer’s best efforts, a shocking 47% of consumers say they faced challenges related to shipping when making holiday purchases last year, suffering issues such as tracking inaccuracies, non-transparent return policies, wrong shipped items, items shipped to the wrong address, or duty and tax [...]
Aligning Organisational Strategy and Supply Chain Strategy
I am often asked to speak to senior executives about organizational strategy and supply chain strategy, and how to effectively achieve alignment of the two. Its complex nature requires a lengthy presentation or workshop, but I like to summarise at the end with a ten-point summary: Articulate & share the organisations Vision & Mission with every employee and partner, again and again. Express in detail & share the organizations strategy with the mid and senior Management Team; the Supply Chain Team should [...]
The Top 5 Supply Chain Concerns of Business Leaders – 2017
Driven by the increasing expectations and sophistication of customers, and enabled through new technologies, businesses are increasingly turning to their supply chain as a significant game changer in positioning a new competitive advantage and profit margin driver. Supply Chain Executives are now key players in boardrooms, contributing large portions of the overall corporate strategy. In this environment of business transformation and the rise of the Supply Chain, what are the biggest Supply Chain concerns that keep our Business Leaders awake [...]
Take a Look at Your Future Supermarket
Integrating online and offline grocery shopping, Alibaba appears to be leading the way in the new era of supermarket retailing with the launch of another three new supermarkets in Beijing and Shanghai recently, reaching a total of 13 stores in its new retail format. Cleverly blending mobile technology, big-data analytics and a traditional hands-on service approach, Alibaba, trading under the Hema Supermarkets name, is delivering a very compelling offer to the Chinese market: Customer membership, which remembers purchase preferences and makes [...]
Improving the GCC Food Supply Chain
A growing population base; increasing affluence, the growing awareness and sophistication in the average consumer; and rising tourist inflow is driving up food demand across the GCC region. How we experience the availability, quality, price, consistency, and diversity of choices in this most important and even indulgent part of our lives is a direct consequence of the food and beverage (F&B) supply chain. To illustrate the scale of this sector in the GCC, a recent research report revealed that food consumption [...]
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