6 Considerations to Improve Your Online Offer

It’s not enough for retailers to just have an online presence. Consumers have come to expect a cohesive, personalised and seamless shopping experience

Important considerations that retailers should be addressing in their online offer, according to Bigcommerce.com research, are:

1. RELIABILITY is the number one factor influencing consumers’ decisions
2. Potential customers use REVIEWS as a key way to decide to buy or not
3. FREE DELIVERY is a priority when ordering online
4. Customers will switch retailers for a FASTER LOADING page
5. Frustration at CHECK-OUT causes consumers to abandon their carts
6. Customers will switch retailers for better LIVE-CHAT support.

Responsiveness in physical logistics, technology and communication are all critical imperatives now.

We support retailers in designing better logistics & supply chain strategies, improving service levels and customer responsiveness, allowing our valued retailer clients to focus on their core business.

For more information, contact us at

info@B2CLogistics.com

www.B2CLogistics.com